Junior Account Manager

Legacy Towing

Compensation: $20.00/hour + Performance Bonuses

Expected Total Compensation: $3,500–$5,000 per month ($20–$27/hour equivalent)

• Monday through Friday
• 9:00 AM – 6:00 PM
• Remote or In-Office Position
• This is not a field position.

Legacy Towing is seeking a detail-oriented, customer-focused Junior Account Manager to support our growing property management accounts. This role serves as the first point of contact for property managers, coordinates towing-related operations, and assists with account management and scheduling. The ideal candidate is organized, comfortable handling multiple priorities, and thrives in a fast-paced environment.

• $20.00 per hour
• $500 monthly bonus for reaching the company target.
• Additional commission based on production.
• Expected monthly earnings: $3,500–$5,000

• Serve as the primary point of contact for incoming property manager calls.
• Respond to towing requests and property concerns professionally and efficiently.
• Escalate issues to the Account Manager or Account Executive when appropriate.
• Coordinate dispatch requests and help resolve account-related concerns.

• Assist with setting up new client accounts within the Ikon Parking platform.
• Answer property manager questions regarding permits and account activity.
• Provide internal documentation and proof of permit violations.
• Support staff by researching and resolving account questions.

• Manage schedule for Tagging Team
• Prepare and distribute tagging notifications and reports.
• Coordinate with property managers.
• Audit accounts and obtain approvals to add properties into the rotation.
• Work closely with the Tag Team Lead to coordinate assignments and priorities.

• Assist Account Managers and Account Executives with scheduling sign replacements.
• Coordinate relocation requests for clients.
• Provide administrative support to ensure client accounts are maintained accurately and efficiently.

• Excellent phone communication and customer service skills.
• Strong organizational and time management abilities.
• Comfortable working with multiple computer systems and software applications.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Professional, dependable, and self-motivated.
• Previous customer service, dispatch, account management, or administrative experience is preferred but not required.

• Performance-based bonus opportunities
• Flexible remote or office work environment
• Stable full-time schedule
• Opportunity for growth within the company
• Supportive team environment with ongoing training and development