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Bilingual

Intake Specialist - Salt Lake , UT

Job in Murray, Salt Lake County, Utah, USA
Listing for: Lisinski Law Firm
Full Time position
Listed on 2026-02-16
Job specializations:
  • Social Work
    Bilingual
Job Description & How to Apply Below
Position: Intake Specialist - Salt Lake City, UT

About The Lisinski Law Firm

Since 2020, Lisinski Law Firm has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently stand with clients who have been turned away elsewhere, offering both advocacy and care. Joining our Firm means becoming part of a team devoted to keeping families together and “Changing as Many Lives as Possible.”

Join

our Team as an Intake Specialist | Salt Lake City

Are you a bilingual communicator who loves helping people and closing deals?

We are looking for three (3) dynamic Intake Specialists to be the first point of contact for our clients. In this role, you aren’t just answering calls—you are an advocate and a guide. You will be the face of the firm, ensuring every potential client receives a smooth, empathetic, and professional entry into our services.

Base salary plus bonus. Detailed compensation and incentive structure will be discussed during the interview.

Your Key Contributions Essential Job Functions & Responsibilities
  • Learn, memorize, and research the case types we offer at the firm based on Attorney’s guidelines.
  • Conduct one-hour interviews with potential clients and initiate a potential case type based on the Attorney’s direction, training, FAQ documents, and other communications.
  • Lead Interviews with approved sales scripts and empathy to build rapport with potential clients.
  • Review case pricing with clients and determine their best payment option to start a potential case type. Involve the Intake Manager or Intake Assistant Manager to approve manager specials or payment plans.
  • Educate clients on the benefits of partnering with our firm and the payment options available to them.
  • Convert potential leads into admitted clients based on benefits and values of each case type.
  • Schedule and follow up with all leads that have potential case types to clarify information, answer questions, and encourage engagement with the firm.
  • If eligible, based on client’s initial down payment, this individual is responsible for scheduling the sign-up appointment.
  • Responsible for sending contracts to clients following down payment.
  • Stay up to date on weekly legal training with firm attorneys.
    • Minimum

    Education and Experience Requirements (Essential Skills, Knowledge & Abilities)
  • Bilingual (Spanish English) B2-C1
  • Proficient with Microsoft Office Suite or related software
  • High School Diploma or equivalent experience
  • Excellent verbal and written communication skills
  • Possess excellent bilingual (English and Spanish) interpersonal and communication skills, both written and verbal
  • World class customer service and selling skills
  • Proven ability to meet deadlines and time manage themselves
  • Impeccable organizational skills and attention to detail
  • Strong problem-solving skills
  • Experience in sales or metrics-based environment preferred
    • What Makes You a Great Fit
    • Bilingual Fluency: Exceptional verbal and written communication in both English and Spanish (B2-C1).
    • Sales DNA: Experience in sales or metrics-based environments is a huge plus. You know how to meet deadlines and manage your time.
    • Exceptional Service: You are organized, detail-oriented, and dedicated to providing world-class customer service.
    • Tech Savvy: Proficient with Microsoft Office and case management software.
    Why this role is for you:
    • Impactful Consultations: You will conduct meaningful interviews to assess client needs and determine how our firm can best change their lives.
    • Drive Results: You’ll use your sales skills to educate clients on our value and convert leads into active cases, directly contributing to the firm's growth.
    • Master of Connection: Using approved scripts and your natural empathy, you will build rapport and guide clients through their payment options and contracts.
    • Professional Growth: Stay at the top of your game with weekly legal training provided by our firm’s attorneys.
    How You'll Benefit

    Lisinski Law Firm provides a comprehensive benefits package that supports the diverse needs of our employees and their families. We recognize the importance of health and well-being and are committed to fostering an environment…

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