Front Desk Receptionist​/Patient Scheduler

Overview

Front Desk Receptionist / Patient Scheduler at the Murrieta site (25405 Hancock Ave, Ste 110, Murrieta, CA 92562). Responsible for front‑desk operations, patient check‑in, appointment management, and overall patient experience.

Shift: Monday‑Friday, 8:30AM – 5PM (occasional weekends). Compensation: $20‑$25/hr, depending on experience.

• Support site leadership and research team on various projects.
• Manage front desk operations, including patient check‑in, communications, and general administrative support.
• Answer phones and manage clinic appointments, interacting with internal staff, patients, and vendors.
• Prepare and maintain patient charts and documentation.
• Ensure exam rooms are ready and stocked throughout the day.
• Request and manage medical records requests.
• Make phone calls to patients for appointment reminders and as needed.
• Assist in event planning.
• Prioritize and manage multiple projects simultaneously, following through on issues in a timely manner.
• Perform occasional local pickups or deliveries as needed.
• Order and manage site supplies and assist with basic procurement needs.
• Sort and deliver mail.
• Manage invoices, receipts, and patient reimbursements.
• Schedule maintenance as needed.
• Perform other clerical duties as assigned.

• Minimum education:
  
  High School Diploma or Associate's Degree.
• Medical office administrative experience preferred.
• Medical assisting experience a plus.
• High level of integrity and accountability.
• Ability to maintain a professional and positive attitude.
• Excellent interpersonal, customer service, quality, and communication skills (written and oral).
• Takes initiative, is a team player, and can adapt well to a changing environment.
• Strong decision‑making skills and attention to detail.

• Health, dental, and vision insurance plans.
• 401(k) with 4% match.
• Tuition reimbursement.
• Parental leave.
• Referral program.
• Employee assistance program.
• Life insurance.
• Disability insurance.
• 15 days of paid time off + 10 company holidays.

Flourish Research is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, sex (including pregnancy and gender identity), citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, genetic information, marital status.