Team Coordinator
Job in
Murrieta, Riverside County, California, 92563, USA
Listed on 2026-09-02
Listing for:
Shoup Legal. A Professional Law Co
Full Time
position Listed on 2026-09-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management
Job Description & How to Apply Below
Shoup Legal, a professional law firm specializing in estate planning, business law, asset protection, and probate, is seeking a Welcome Team Coordinator to join our Customer Service & Support department. In this client-facing role, you will be the first point of contact, greeting clients, managing inbound calls and emails, scheduling consultations, and coordinating intake details for our legal team. You will ensure a professional, warm, and efficient client experience while supporting attorneys with accurate information flow.
We offer a collaborative, inclusive culture focused on continuous learning and professional growth.
Responsibilities
- Coordinate and manage the welcome team to ensure seamless client experiences
- Facilitate client onboarding processes by assisting with documentation and inquiries
- Collaborate with legal staff to streamline client communications and support operations
- Schedule and organize meetings between clients and attorneys
- Ensure high standards of customer support are maintained
Required Skills
- Customer Service
- Team Coordination
- Communication
- Problem Solving
- Legal Documentation
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