Automation Engineer

At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost-management consultancies in the United States, as reflected in our top 15 rankings in ENR. With over 70 offices globally, an extremely diverse project portfolio, and double-digit year-over-year revenue growth, the opportunities to make your mark are limitless!

At Cumming Group, we are passionate about helping our clients execute large-scale, complex projects on-time and within budget. Our project and cost-management services are specifically tailored to each client’s needs and add meaningful value at every step of a project’s development. Drawing on deep expertise in the communities and sectors we serve, we anticipate and solve problems, deliver solutions, and drive results.

Since opening our doors in 1996, Cumming Group has grown to 50+ offices globally, and is now home to more than 3,000+ team members – including many of the brightest minds in the industry.

• Design, develop, test, deploy, and support enterprise automation solutions that improve operational efficiency and reduce manual effort.
• Build scalable, supportable solutions utilizing Workato, Fresh service, Microsoft Power Platform, SharePoint Online, and Microsoft 365 services.
• Design automation frameworks that support onboarding, offboarding, employee lifecycle management, service delivery, operational compliance, and business administration functions.
• Create reusable automation components, workflows, templates, and integration patterns that can be leveraged across multiple business processes.
• Develop automated approval, routing, notification, and intake processes that support organizational policies and operational requirements.
• Produce technical solution designs, workflow diagrams, dependency maps, and implementation documentation.
• Measure and report automation effectiveness through metrics including time savings, reduction of manual effort, process cycle time improvements, workflow adoption, and operational efficiency gains.
• Collaborate with stakeholders to support organizational adoption of automation solutions through training, documentation, communication, and change management activities.

• Design and maintain integrations between enterprise applications, cloud platforms, and operational systems.
• Build and support Workato recipes, API integrations, web services, and event-driven automation solutions.
• Integrate business processes across platforms including:
  Workday, Deltek Vantagepoint, Fresh service, Microsoft Dynamics 365, SharePoint Online, Microsoft Entra , Power Platform, SQL Server, Azure Services, Third-party SaaS platforms.
• Troubleshoot integration failures, data synchronization issues, workflow exceptions, and system connectivity problems.
• Establish standards for monitoring, logging, and supportability of automation solutions.

• Design and administer Fresh service automation solutions, service catalogs, workflows, custom objects, and operational processes.
• Develop service request automation, ticket routing logic, approval workflows, task orchestration, and fulfillment processes.
• Create scalable service delivery solutions supporting employee onboarding, offboarding, asset management, shipping processes, facilities requests, and operational administration.
• Collaborate with business stakeholders to translate operational requirements into automated workflows and service management solutions.
• Drive continuous improvement of service delivery through process redesign and automation.

• Provide administration and ongoing support for automation platforms and associated business systems.
• Monitor workflow performance, automation execution, integration health, and system exceptions.
• Participate in troubleshooting, root-cause analysis, and resolution of production issues.
• Support environment management, deployment activities, release management, and change control processes.
• Manage service accounts, security permissions, connectors, authentication mechanisms, and platform configurations.

• Create and maintain solution runbooks, technical documentation, process documentation, architectural diagrams, and support procedures.
• Establish and promote automation standards, governance practices, and development best practices.
• Participate in peer reviews, solution reviews, and architecture discussions.
• Evaluate emerging technologies and recommend opportunities to enhance automation capabilities and operational effectiveness.
• Help define enterprise standards for workflow development, integration architecture, and automation governance.

• Bachelor's degree in Computer Science, Information Systems, Business, Engineering, or a related field.
• Minimum 3 years of…