Documentation Specialist

Job Title

Documentation Specialist

Education

Bachelor's Degree

Location

Experienced (Non-Manager)

Category

Operations

Job Type

Permanent

• Ensure that all documentation is completed neatly, professionally, accurately and error-free with all current information in proper order and within corporate standards for timelines.
• Close all files within four working days from action date ensuring compliance to all customer requirements, consignee letter of transmittal standard instructions, letter of credit requirements and/or order specific instructions.
• Complete final inspection for accuracy of all bills of lading received for closing.
• Ensure that documents are distributed to all necessary parties within four working days from action date.
• Ensure billings of all closed shipments are billed within four workdays from action.
• Prepare and double-check BDP invoices, ensuring that all charges are correct.
• Participate in cross training and learn the processes of other members of the facility so that you are able to cover their responsibilities in case of illness, vacation or during times of peak workload.
• Ensure you understand and adhere to all customer requirements and operating standards.
• Document, maintain and update work processes/procedures as they relate to each customer account.
• Notify team coordinator if needed information is not being provided in time.
• Regular communication with operations and RSC/GSC personnel on obstacles preventing timely bill and close.

• +3 years of detailed experience of logistics and forwarding operations/regulations and documentation
• Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.
• Computer literacy with Microsoft Software applications and /or other market leading software applications.

Exemption Type