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Job Description & How to Apply Below
Met Life Oman is seeking a skilled Customer Complaints Specialist to serve as the first point of contact for walk-in customers and to manage Group (Employee Benefits) complaints across Oman and the Gulf region. The role focuses on timely, fair, and compliant resolution, with strong root-cause analysis and proactive communication throughout the complaint lifecycle.
You will collaborate with operations, claims, legal, finance, and compliance to diagnose root causes, prepare executive summaries, and
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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