Head of Trade Finance Operations Job Muscat area,Oman,Finance & Banking

Job Purpose

Prepare business cases for desired solutions to streamlining complex processes
Identify and leveraging the potential of team towards process simplification
To manage all activities coming under the purview of trade services section and to support the business of Corporate Banking and other units such as Business Banking, SME, Government as well as Financial Institutionals Group. Work closely with Head of Credit Administration/ Credit Risk Management unit for achieving the banks objectives/plans for Trade Services

Key Tasks and Duties

To ensure high quality service delivery to customers
Manage the staff assigned to the level determined by senior management
Provide guidance on technical matters relating to trade and provide advisory services to internal and external customers
Conduct gap analysis activity and conclude the area of focus. Subsequently re imagining the processes and establish to be processes workflows
Actively participate in transformational projects drafting requirements, preparing test scenarios, managing user acceptance testing and managing transition between changes
Manage stakeholders and resources for execution of transformation projects, including prioritise human resource allocation (ITD), financial resource allocation, interdependencies etc.
Develop and maintain systems for “measure-to-manage” showing processing performance
To attend to audit queries and compliance related to Corporate Banking and FIG
To handle training session for the TSS staff / other department of the Banks as well as for corporate clients on trade finance
Provide effective leadership to trade service Unit and motivate & Develop resources
To support the business group for any new trade product for Corporate Customers as well as FIG
To ensure controls are in place for reduced operational losses and errors proactively
Plan, organise & coordinate all resources of the unit so as to maintain and further improve efficiency
Review unit activities and processes periodically
Review and recommend required changes to guarantee texts, agreements and various other documents in order to protect the bank from possible losses
Monitor staff performance and provide guidance and leadership
Review products, process & People to achieve Bank’s overall strategy
Ensure adequate Checking/Authorization of trade transactions and be accountable for accuracy and speed of service delivery
Maintain close customer contacts and deepen relationships
Ensure Maker and Checker concept are implemented
Put in place operational framework to proactively detect potential operational errors and losses
Monthly and weekly MIS on finding key operational controls/ actual activities are conducted correctly
Ensure monthly team meetings are held with your unit team members with clear action points

Qualifications

Master’s degree.
CDCS qualified.

Experience

At least 10 years in Trade Operations and Trade Sales, good understanding of Trade products with up-to-date knowledge of ICC rules/guidelines, CBO and internal guidelines and good relationship skills

Skills Required

Effective written and verbal communication skills.
Organizational skills
Excellent written and spoken English
Excellent office technology skills
Analysis / Problem Assessment skills
Person to Person skills
People management skills
Problem solving and technical banking skills, with in-depth knowledge of the bank’s systems & procedures
Arabic is an advantage

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