Public Relation Officer
Job Description & How to Apply Below
Muscat, Sultanate of Oman | Posted on 16/08/2026
The Public Relation Officer is responsible for facilitatingmortgage-related formalities with external government entities, including the Ministry of Housing (MOH), Ministry of Commerce and Industry (MOCI), and Muscat Clearing & Depository. The role supports legal and commercial mortgagecreation for Corporate, SME, and Islamic banking customers, and ensures proper documentation handling and compliance. The position also provides backupsupport to retail PRO functions and coordinates with internal departments toensure accurate and timely execution of assigned tasks.
KEY RESPONSIBILITIES- 1.Mortgage Coordination & Documentation:
- Coordinate the creation of legal mortgages at MOH for Corporate and SME customers(Conventional and Islamic).
- Facilitatecommercial mortgage creation at MOCI and update the bank’s name in companycommercial records.
- Receiveoriginal Mulkiyas, MOH receipts, and mortgage agreements from relevantauthorities and branches.
- 2.External Government Engagement:
- Delivershare pledge letters to Muscat Depository and follow up on confirmations.
- Completemortgage processing procedures with MOH and MOCI, ensuring compliance withlegal requirements.
- Initiatecontact with government departments and regulatory bodies as required for anydocumentation or clarification.
- 3.Support& Backup
Activities:- Provide backup support to Retail mortgage operations when their PRO is on leave.
- Assist inmortgage-related file organization, tracking, and physical movement to otherbranches or locations.
- Ensure timely filing, scanning, and safekeeping of documentation in accordance with internal standards.
- 4.Process Innovation, Automation & Digitalization:
- Drive continuous process improvement through innovative, automated, and digital solutions once required
- 5.Business Control & Governance:
- Ensure adherence to the bank's policies, regulatory requirements, and industry standards in all operational activities.
- Continually update oneself through knowledge acquisition, on-the-job training, or projectinvolvement; advocate and support others to do the same.
- Omani Nationality only
- Minimum qualification Diploma in Business Administration or a related field;
Bachelor's degree preferred. - Minimum 5 years of experience in banking operations, with strong exposure to retail and corporate loan documentation.
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