Job Description & How to Apply Below
Responsibilities Business Development
- Identify potential clients and develop income-generating opportunities in defined markets and industries
- Create and maintain an annual business plan and sales budget for the assigned portfolio
- Promote liability products to meet sales targets and contribute to overall branch and departmental performance
- Manage a portfolio of SME customers to ensure account profitability and client retention
- Conduct regular client reviews and propose solutions that meet customer needs and align with Bank strategy
- Maintain high levels of customer satisfaction and handle queries and complaints in a timely manner
- Ensure compliance with the Bank's Group Credit Policy, operational guidelines and regulatory requirements
- Monitor account activities, identify risk exposure and escalate potential issues appropriately
- Ensure documentation is accurate and complete for all customer accounts
- Drive continuous improvement through innovation, automation and digital solutions where needed
- Collaborate with internal teams to ensure smooth processing of transactions and service delivery
- Maintain accurate records and reports of client activities and performance against targets
- Stay updated on Bank products, services and industry trends
- Participate in learning and development initiatives to build professional capabilities
- Mentor junior staff and contribute to knowledge sharing across the team
- Drive continuous process improvement through innovative automated and digital solutions once required
- Ensure adherence to the bank's policies, regulatory requirements and industry standards in all operational activities
- Continually update oneself through knowledge acquisition on-the-job training or project involvement
- Advocate and support others to do the same
Omani Nationality only
Bachelor's Degree in Business Administration, Finance, Banking, Accounting, Economics, or a related field.
Minimum 5 years of banking experience, preferably in SME Banking, Business Banking, or Retail Relationship Management.
Experience in liability products, customer acquisition, and portfolio management is preferred.
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