Restaurant Manager

Mandarin Oriental Muscat
is looking for a
Restaurant Manager
to join our
Food and Beverage
team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort offering 150 stylishly appointed guestrooms and suites, five restaurants and bars, a luxurious Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea, as well as a variety of banquet and meeting spaces designed to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group’s legendary service, world-class amenities, and sweeping sea or mountain views.

We are looking for new Fans who are passionate about luxury hospitality and would enjoy being part of the Mandarin Oriental, Muscat team.

Provides functional assistance and direction to Food & Beverage operations as assigned. Interacts with individuals outside the hotel, including guests, clients, suppliers, government officials, competitors, and members of the local community. Coordinates functions and activities with relevant hotel department heads and Food & Beverage leaders.

• Supervises the day-to-day functioning of Food & Beverage employees, facilities, sales, and costs within the assigned area of responsibility.
• Controls and analyses the quality levels of products and services.
• Monitors guest satisfaction and takes appropriate action when required.
• Under the guidance of the Food & Beverage Manager, participates in functions such as recruitment, employee orientation, on-the-job performance appraisal, coaching, and disciplinary processes when necessary to ensure appropriate staffing and productivity.
• Participates in service operations as necessary and in accordance with operational requirements and established standards.
• Coordinates guest reservations and private events as required.
• Plans and organizes work effectively, ensuring operational priorities are addressed.

• Develops formal training plans and conducts on-the-job training sessions for Food & Beverage employees.
• Attends and actively contributes to weekly Food & Beverage departmental meetings.
• Conducts pre-service briefings and maintains effective communication with the Executive Chef and other relevant departments.
• Ensures clear and effective communication within the team and across departments.

• Supports the ongoing training and development of Food & Beverage employees.
• Ensures that hotel grooming and appearance standards are consistently maintained.
• Identifies development opportunities for self and team members and takes appropriate action to strengthen capabilities.

• Supervises, coordinates, and directs the prompt, efficient, and courteous service of food and beverages within the assigned operation.
• Controls and analyses, on an ongoing basis:
• Merchandising and marketing
• Operating costs
• Sanitation and hygiene standards
• Establishes and maintains…