Deputy Executive Director of Quality & Institutional

Position Title

Deputy Executive Director of Quality & Institutional Performance

Reports to

Executive Director of Quality& Institutional Performance

1. Purpose of the Position

The Deputy Executive Director of Quality & Institutional Performance providesoperational leadership and support for the implementation of the University’sQuality and Institutional Performance (QIP) objectives. This role isestablished to assist the Executive Director by managing the daily responsibilities of QIP in quality assurance and enhancement.

The Deputywill play a crucial role in ensuring departmental compliance, submittingevidence on time, managing operational cycles, and supporting ongoingimprovement across academic and administrative units. The post holderguarantees that QIP outputs are delivered promptly, meet the requiredstandards, and align with the University’s strategic plan.

Key Responsibilities

• Manage and execute the operational processes for all national and international accreditation (portfolio preparation, action plantracking, departmental compliance, evidence gathering, and submissions).
• Manage the implementation of QIP operational plans (OP) bytracking deliverables, maintaining timelines, monitoring progress, and ensuring timely reporting to the Executive Director.
• Lead Risk Management, ensuring consistency, reporting delays and escalate to the Executive Director with recommended solutions.
• Oversee day-to-day operation of the Quality Management System (QMS)including digitalisation modules, document archiving, and ensuringup-to-date, accurate records for accreditation and audits.
• Facilitate departmental engagement with quality initiatives byliaising with academic and administrative units to ensure compliance withthe ADRI cycle and other review frameworks.
• Support policy rollout and monitoring by overseeing consistentpolicy application and review of policies across departments.
• Manage and analyse institutional data from departments toproduce reports, dashboards, and evidence packs for audits, accreditation,and OP evaluation.
• Oversee benchmarking and quality surveys
  (students, staff, stakeholders), ensuring data is collected, analysed, and reported effectively.
• Chairing relevant subcommittees and working groups
  ,including updating Terms of References and monitoring effectiveness,and reporting.
• Support professional development of QIP operational staff toensure high-quality service delivery and strong departmental performance.
• Represent the QIP department in operational meetings and working groups, ensuring alignment of departmental outputs with Universityneeds.
• Support external accreditation and audit visits by managing logistics, evidence submissions, and operational follow-up.
• Ensure accurate budget monitoring for delegated operational activities
  , reporting variances and supporting efficient resource use.
• Promote continuous improvement in QIP processes byrecommending enhancements to systems, workflows, and reporting practices.
• Perform any other operational duties delegated by the Executive Director to support achievement of the QIP mandate.
• Any other duties as deemed necessary by the Line Manager.

Educational

Qualification:

• PhD degree in higher education quality management and administration, or a related field

Experience:

• Minimum 7 years’ operational experience in quality assurance,institutional performance, or accreditation in higher education, with 3years in a supervisory role.
• Demonstrable record of achievements in obtaining accreditation,managing operational processes, projects, and staff.

Competencies and

Skills:

• Experience in quality assurance,institutional performance management, and accreditation processes (ISA, QSRanking, AACSB, EQUIS, AMBA, etc.).
• Competence in project management, data management, analysis, and reporting.
• Experience in implementingdigital quality management systems.
• Strong operational and administrative leadership skills in a higher education context.
• Proven ability to manage multiple projects, meet deadlines, and deliver outputs in a complexenvironment.
• Excellent communication and interpersonal skills for working with diverse academic and administrativeunits.
• Experience in organising and servicing committees or working groups.
• Demonstrated ability to supervise staff and manage operational teams.
• Knowledge of OAAAQA, MOHERI, or equivalent international higher education regulatory bodies.

This position will be for Omani Candidates only.