IFM Manager; Mandarin Chinese and English mandatory

Overview

Posted on 02/07/2025

Mission Mobilizing and Managing the IFM contract for client offices (internationally renowned)

• Manage a team of housekeeping, maintenance, admin', pantry services.
• Supervises administrative services skilled and technical/support staff. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.
• Plans, organizes, maintains, and manages the operations and reliability of facilities and general infrastructure systems. Establishes and monitors preventative maintenance processes and programs and facility inspection processes for on-going review of maintenance work.
• Dealing with emergency issue that arise
• Formulating the plans for future
• Planning the replacements and repairs when required
• Liaising with the third party contractor for the inspections and certifications of the assets in the locations
• Monitors and oversees the work of external contractors to ensure terms of agreements are met and work is completed satisfactorily
• Collects and analyses a variety of complex data and information, including utility costs and usage. Performs statistical analysis and summarizes findings in applicable reports or other communication mediums.
• Participates in/on a variety of meetings, committees (including chairing), task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate
• Ensure self-awareness on company QHSE policies & procedures and follow them
• Fully comply with HSE standards.
• To raise HSE/Hazard awareness by actively participating in all HSE near miss/unsafe act and condition reporting.
• Ensure self-awareness and follow NEWREST WACASCO policies, including but not limited to HSE, Quality, Food Safety, Drug & Alcohol, safe work procedures and HR.
• To ensure that all the materials and equipment are not left in a dangerous state.
• Manage all assigned facilities to achieve KPI performance targets, monitor SLA's to identify potential challenges and plan corrective actions/best practices accordingly
• Any other Facilities Management related activities

• Speaking Mandarin and English languages

• Minimum 5 years proven experience in soft and FM hard services in building/ office environment.
• Experienced in managing properties larger than 5000sqm or with 300+ end-users;
• Experienced in managing a team of more than 10 people.
• Effective people management skills required
• Strong sense of teamwork and attention to details
• Good financial acumen, ability to work to a budget.
• Strong analytical, problem-solving, organization and presentation skills.
• Self-motivated and constantly pursue to improve service efficiency and service quality.