IFM Manager; Mandarin and English mandatory

Responsibilities

• Mobilize and manage the IFM contract for client offices (internationally renowned).
• Manage a team of housekeeping, maintenance, admin, and pantry services.
• Supervise administrative services skilled and technical/support staff; hire, evaluate, train, discipline and recommend dismissal of staff as necessary.
• Plan, organize, maintain, and manage the operations and reliability of facilities and general infrastructure systems.
• Establish and monitor preventative maintenance processes and programs and facility inspection processes for ongoing review of maintenance work.
• Deal with emergency issues as they arise.
• Formulate plans for future facility management.
• Plan replacements and repairs when required.
• Liaise with third-party contractors for inspections and certifications of assets in the locations.
• Monitor and oversee the work of external contractors to ensure terms of agreements are met and work is completed satisfactorily.
• Collect and analyze a variety of complex data and information, including utility costs and usage; perform statistical analysis and summarize findings in applicable reports or other communication mediums.
• Participate in a variety of meetings, committees (including chairing), task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and other pertinent information as appropriate.
• Ensure self-awareness on company QHSE policies and procedures and follow them.
• Fully comply with HSE standards.
• Raise HSE/Hazard awareness by actively participating in all HSE near-miss/unsafe act and condition reporting.
• Ensure self-awareness and follow NEWREST WACASCO policies, including but not limited to HSE, Quality, Food Safety, Drug & Alcohol, safe work procedures and HR.
• Ensure that all materials and equipment are not left in a dangerous state.
• Manage all assigned facilities to achieve KPI performance targets, monitor SLAs to identify potential challenges, and plan corrective actions/best practices accordingly.
• Any other Facilities Management related activities.