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General Manager – Shipping Agency

Job in Muscat, Oman
Listing for: Confidential
Full Time position
Listed on 2026-08-15
Job specializations:
  • Management
    General Management, Operations Management, BD Manager
Salary/Wage Range or Industry Benchmark: 120000 OMR Yearly OMR 120000.00 YEAR
Job Description & How to Apply Below

We are seeking a highly experienced senior shipping professional with 25+ years of progressive experience in Container Line, Liner Shipping, or Shipping Agency operations. The role will provide regional/group-level leadership and strategic oversight
, with responsibility for managing and guiding 5+ General Managers across multiple locations
.

Key Responsibilities
  • Provide strategic leadership and overall governance for the Shipping Agency business across multiple locations.
  • Oversee and guide 5+ General Managers
    , ensuring alignment with regional business objectives, operational standards, and financial targets.
  • Drive overall P&L performance, revenue growth, profitability, and business expansion across the region.
  • Set strategic direction for Commercial, Operations, Customer Service, Finance, and Administration functions.
  • Monitor the performance of individual locations and General Managers through defined financial, commercial, operational, and customer KPIs
    .
  • Develop and execute regional business plans, budgets, forecasts, and growth strategies.
  • Build and maintain strategic relationships with Container Line Principals, Shipping Lines, Ports, Terminals, NVOCCs, Freight Forwarders, and key customers
    .
  • Drive commercial growth through market expansion, new trade opportunities, strategic partnerships, tenders, and contract negotiations.
  • Ensure consistent operational excellence, regulatory compliance, cost efficiency, and service quality across all locations.
  • Provide strategic guidance on vessel operations, container logistics, port coordination, customer service, and agency management.
  • Lead senior leadership teams, strengthen organizational capabilities, and drive succession planning and leadership development.
  • Identify market trends, business risks, and growth opportunities and provide strategic recommendations to senior management.
Required Experience & Qualifications
  • 25+ years of overall experience in Shipping Agency, Container Line, or Liner Shipping.
  • Strong experience in senior/regional/group-level leadership roles with responsibility for multiple locations or business units.
  • Proven experience leading and managing senior leadership teams, including multiple General Managers
    .
  • Strong track record of P&L ownership, commercial growth, business development, and regional operations management
    .
  • Experience with internationally recognized Container Line / Liner Shipping companies preferred.
  • Strong exposure to Middle East, Asia, or Africa markets is highly desirable.
  • Bachelor’s Degree in Business Administration, Logistics, Supply Chain, Maritime Studies, or a related discipline.
    MBA/Master’s preferred.
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