Account Manager

Job Description

The Account Manager achieves business financial objectives in respective customer accounts. Responsible for customer engagement and sales case ownership for the following: opportunity and offer strategy, customer pricing files, creating and maintaining sales opportunity, order forecast. Creates and manages sales relationships for strategically important accounts within broad product or business areas. Develops sales strategies and practices to achieve revenue targets and service goals for the customer accounts.

Participates in pricing strategies as well as contract negotiations and is responsible for providing professional support in order to generate orders.

• Develop and execute account plans to penetrate new areas and expand the existing footprint.
• Build and maintain strong relationships with key decision-makers and stakeholders within client organizations.
• Collaborate with cross-functional teams to deliver innovative solutions and ensure client satisfaction.
• Stay updated on industry trends, competitor activities, and emerging technologies to inform strategic decisions.
• Prepare and present proposals, demonstrations, and product overviews to potential clients.
• Negotiate and close deals, ensuring profitable and sustainable business relationships.
• Provide post-sales support, ensuring smooth implementation and client satisfaction.
• Generate and maintain accurate sales forecasts and reports, contributing to the company's overall strategy.

• Bachelor's degree in a relevant field, such as Computer Science, Engineering, or Business Administration.
• Minimum of 8 years of experience in a similar account management or sales role, preferably in the telecom industry.
• Proven track record of successful sales and account management, with a focus on DWDM and IP technologies.
• Excellent communication and presentation skills, with the ability to articulate complex ideas clearly.
• Strong business acumen and a results‑driven mindset, with a focus on achieving sales targets.
• Ability to work independently and manage multiple projects simultaneously.
• Proficiency in Microsoft Office suite and CRM tools.
• Willingness to travel within the region as required for client meetings and conferences.
• Fluency in English is mandatory; knowledge of local languages is an advantage.
• A self‑starter with a proactive approach to problem‑solving and a passion for technology.

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

• Flexible and hybrid working schemes
• A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
• Life insurance to all employees to provide peace of mind and financial security
• Well‑being programs to support your mental and physical health
• Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
• Employee Growth Solutions to support your personalized career & skills development
• Diverse pool of Coaches & Mentors to whom you have easy access
• A learning environment which promotes personal growth and professional development - for your role and beyond