Groups and Events Sales Executive – Omani National

Mandarin Oriental Muscat is looking for a Groups and Events Sales Executive
- Omani National to join our Sales and Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat's most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group's legendary service, world-class amenities and sweeping sea or mountain views.

As Sales Executive
- Groups & Events, you will work closely with the Director of Commercial Strategy, Sales leadership and the wider Sales & Marketing team to drive group and events business and achieve or exceed monthly, quarterly, and annual revenue targets.

The role focuses on generating, developing, and converting business across corporate groups, meetings, incentives, conferences, exhibitions, weddings, social events, and other group and event segments.

You will be responsible for identifying new business opportunities, developing and maintaining strong relationships with corporate clients, event planners, agencies, Destination Management Companies (DMCs), Professional Conference Organisers (PCOs), and other key partners. The role requires a proactive approach to business development, account management, sales calls, client entertainment, site inspections, proposals, and market development while positioning Mandarin Oriental, Muscat as a preferred luxury destination for groups, meetings, and events.

• Understand, communicate, and adhere to all corporate and hotel policies and standard operating procedures.
• Ensure all business activities and decisions comply with the MOHG Code of Conduct and applicable laws, rules, and regulations.
• Fully understand and support Mandarin Oriental, Muscat's People & Culture strategic policies.
• Support all learning and development activities as required.
• Safeguard confidential information and personal data relating to guests, customers, colleagues, and the hotel.
• Support and adhere to all policies and procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
• Ensure compliance with the MOHG Social Media Policy.
• Act as a hotel and brand ambassador at all times.
• Carry out any additional duties requested by management related to hotel operational activities.
• Generate, develop, and maintain group and event business within assigned markets and segments through proactive sales activities.
• Develop and maintain productive relationships with corporate clients, event planners, agencies, DMCs, PCOs, wedding planners, and other key group and event partners.
• Identify and develop new business opportunities to increase group room revenue, event revenue, banquet revenue, occupancy, and overall market share.
• Conduct face-to-face sales calls, telephone calls, client entertainment, presentations, and site inspections.
• Implement and execute Groups & Events sales objectives, strategies, and action plans to achieve and exceed assigned targets.
• Manage assigned accounts and continuously evaluate their production, potential, and performance.
• Proactively solicit new group, meeting, conference, incentive, wedding, and…