Information Desk​/Test Center Assistant

Information Desk / Test Center Assistant

Job Category: 4

Job Type: Support Staff, Hourly

Supervisor's

Title:

Dean of Students MCC

Location: Muscatine Community College (30)

Job Description

This is a part-time position. The employee will proctor and oversee the administration of exams, ensuring compliance with EICC and contractual testing policies and procedures. The assistant collaborates with students, staff, businesses, industry, and college partners regarding testing procedures, accommodations, and policies. The role maintains accurate records and related data for reporting purposes.

Required Qualifications

• High School diploma or GED required.
• Ability to work a flexible schedule, including occasional evenings.
• Attention to accuracy, adherence to testing protocols, multitasking, and self-sufficiency.
• Strong verbal and written communication skills with staff, students, corporate partners, and the public.
• Strong computer skills, including Microsoft Word, Excel, and Outlook.
• Must be able to pass regulatory certifications within 60 days of employment.

Preferred Qualifications

• Associate degree or some college and prior testing experience.

Physical Demands

This job operates in a professional office environment. It routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The employee should be able to lift up to 10 lbs occasionally, open filing cabinets, bend or stand as necessary. Prolonged periods sitting at a desk and working on a computer are required.

Typical Duties and Responsibilities

EICC Non-Discrimination Statement

It is the policy of Eastern Iowa Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.),

Title IX (Educational Amendments, 20 U.S.C. §§ 1681‑1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).

If you have questions or complaints related to compliance with this policy, please contact EICC’s Equal Employment Opportunity Officer/Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563‑336‑5222, equity or the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204‑3582, Telephone: 303‑844‑5695. FAX: 303‑844‑4303; TDD: 800‑877‑8339 or Email: OCR.Denver