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Customer Experience Analyst — Warranty & Resolution Champion

Job in Muscatine, Muscatine County, Iowa, 52761, USA
Listing for: HNI Corporation
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading manufacturing company in Muscatine, Iowa, is seeking a Customer Experience Analyst to manage warranty and service issues effectively. This role involves collaborating with cross-functional teams to drive resolutions and enhance overall customer experience. Candidates should possess strong organizational and communication skills, a high school diploma, and ideally an Associate's degree. Proficiency in Oracle, Salesforce, and Microsoft Teams is a plus.

Benefits start from Day 1 and an equal opportunity environment is provided.
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