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System Operator Trainee

Job in Muscatine, Muscatine County, Iowa, 52761, USA
Listing for: Muscatine-Power-and-Wate
Apprenticeship/Internship position
Listed on 2026-10-05
Job specializations:
  • Energy/Power Generation
    Electricity Generation, Energy Management/ Efficiency, Power Plant / Engineering, Renewable Energy
  • Engineering
    Energy Management/ Efficiency
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below

Job Purpose

Responsible for gaining a comprehensive working knowledge of all aspects of System Operations through a combination of formal training (directed and self-directed) and on-the-job training. The Trainee will work towards directing and operating the Utility's electric and water systems to ensure reliable and cost-effective delivery of power and water to the customer while contributing to the stability of the Bulk Electric System (BES), interconnected and distribution power grid.

While working under the direction of a NERC-Certified System Operator, the Trainee will participate in daily routine or emergency operations of the system.

Specific Responsibilities

  • Actively participate in a fast-paced learning program of formal training, on-the-job training, site visits and self-study, including review of basic electricity, substation operations, power plant operations, interconnected power system operations, energy markets, and water system operations.
  • Under the direction of a NERC-Certified System Operator, learn the appropriate responses to system conditions and operations required to maintain the reliability and economic efficiency of the BES. This includes:
    • How to monitor and adjust system voltages and frequency, making adjustments as necessary.
    • How to maintain, update, and issue reports relating to system operations, as well as the requirements for reporting to MISO, NERC, and the Department of Energy.
    • How to use the MISO Outage Scheduler, Control Room Outage Window (CROW), in routine and emergency situations.
    • How to write, issue, and direct switching orders for emergency and normal system operations and maintenance work.
    • Maintain a daily record of weather, system load, and tie-line control data.
  • Learn the appropriate responses to system conditions and operations for the water system. This includes:
    • How to evaluate appropriateness of reservoir levels and water facility operations.
    • How to identify emergency situations and the correct response to system issues.
  • Participate as needed in emergency response activities for electric and water, including performing call out duties for investigation and initial response. Under the direction of the Incident Commander, or other senior official, follow plans and procedures and interconnection documents that relate to operating emergencies.
  • Other Responsibilities

  • Work to complete tasks as described in the MPW Electric Power System Operator Program segments to achieve System Operator I status in the time agreed.
  • Monitor security systems.
  • Respond to telephone calls from customers relating to electric, water, and communications systems operations and outages or other questions relating to MPW. Primary phone answering responsibilities from midnight to 6
  • Act as liaison between MPW and emergency response teams (fire, police, EMT) as needed. Respond to all MPW emergency calls initiated by employees.
  • Issue hold tags and administer the Switching and Hold Tag Order Procedure for the A/O field crews.
  • Provide information to other departments and the outside marketing partner.
  • Other duties as assigned.
  • Qualifications

    Knowledge

  • High school graduate or equivalent. Associate's degree preferred.
  • Must have, or be able to obtain, NERC Certification within 1 year. Upon obtaining certification, must keep certification current while holding the position.
  • Basic knowledge of economics and costing procedures.
  • Must be willing to sign and abide by confidentiality agreements.
  • Skills

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and listening skills, with ability to build productive professional relationships and promote a team atmosphere.
  • Proficiency with use of Microsoft Office Word and Excel at an intermediate level and Access databases.
  • Proficient in PC operating…
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