Health and Operations Supervisor

SUMMARY

Within the framework of the objectives and policies established by the Executive Director and Director of Health Services, provides direct assistance through the provision of oversight, training and scheduling of the Caregivers. Also provides managerial and service task assistance when the Executive Director and/or Director of Health Services are not on-site. Provides direction to staff and service delivery according to the operational procedures of the facility and in compliance with the State regulations for RCACs.

• Supervision and oversight of all Caregivers in both the Assisted Living and Attended Care Programs.
• Conduct, attend and participate in departmental meetings, in-services, training, and community events as required.
• Provide scheduling of all Caregivers.
• Assist Health Staff with scheduling difficulties and provide direct service support as required.
• Observe and report events or occurrences as necessary to the Director of Health Services and/or Executive Director.
• Adhere to the philosophy, policies and procedures as established by Capri Communities.
• Maintain communication with the Director of Health Services and the Executive Director regarding issues with residents, families and/or staff.
• Print out and post Schedules as required for staff use.
• Comply with all required local, state and federal regulations.
• Attend and participate in staff and supervisory meetings, committee meetings, trainings, in services, community events as required.
• Assess and document any change to the resident status or needs.
• Supports and implements the planning, review, and evaluation of the care need of the residents and implements the care services through appropriate staffing.
• Notify physician and/or responsible parties and primary contact of change and/or needs of resident in conjunction with and under direction of the Director of Health Services.
• Respond to resident and staff emergencies quickly and in a calm and professional manner.
• Conduct reports for attended and assisted living programs.
• Receive and put away pharmacy deliveries.
• Perform medications refill ordering.
• Perform Med MOT fills, includes checking them in and putting them out to the floors on the correct day.
• Process MD orders.
• Perform follow-up on weekend report and incident reports.
• Fax lab results as required.
• Perform family calls for supplies as required.
• Update MARs documentation in software.
• Notify Director of needed supplies.
• Perform Treatments.
• Create risk agreements for identified risks of residents as necessary.
• Perform weekend admissions of new residents as necessary.
• Resident assessment post incident/illness
• BP clinic fill in
• Cover for Director
• All other duties as assigned

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must possess a current and valid Wisconsin Nursing License with two years experience preferably in the area of geriatrics.
• Ability to read and understand, written or verbal labels and instructions in English.
• Ability to work cooperatively as a support staff with all departments of the organization.
• Attend and participate in departmental meetings, in-services, training, and community events as required.
• Availability to work nights, weekends and holidays.
• Comfortable assigning and/or performing tasks, jobs, and/or projects in conjunction with day-to-day activities.
• Computer literate with accurate data entry skills, and familiar with Microsoft Word and Excel.
• Effective communication and interpersonal skills with the ability to work harmoniously with supervisors, peers, and subordinates.
• High energy level, well organized, and the ability…