Department Support - Foundation

Department Support - Foundation Tracking Code
855-262

Job Description
Muskegon Community College

Muskegon Community College is a center for lifelong learning that helps people attain their educational goals by offering programs that respond to individual, community, and global needs. MCC is an associate degree-granting institution of higher education and an applied technology leader for high-tech, hands-on training.

Responsible for processing donations, sending acknowledgements, producing reports, donor briefings; maintaining data integrity and security of constituent information, relationship management in the database, follow and adhere to guidelines to ensure data hygiene and consistency; handle constituent communications; assist with fundraising activities, provide administrative support while maintaining a professional, well-organized, and friendly environment for constituencies.

Thursday, August 13th 2026

Full-Time 40 hours/52 weeks

$19.23-$21.02 per hour depending on experience

Monday-Thursday 8AM-5:30PM, Friday 8AM-12PM Occasional Evening and Weekends (Schedule agreed upon with supervisor)

• Associate’s Degree or five (5) years’ experience in similar or related work experience.
• Advanced working knowledge of Customer Relations Management (CRM) programs or similar fundraising software preferred.
• Proficiency with Boomerang preferred.
• Proven success as an administrative assistant with a strict adherence to professional ethical standards and confidentiality.
• Understanding of fund development and/or experience in fund development preferred.
• Demonstrated flexibility and resourcefulness with organizational ability, attention to detail, and solid decision-making skills.
• Demonstrated ability to work as part of a successful team while accomplishing tasks and assignments without assistance.
• Ability to establish and maintain effective interpersonal and working relationships with students, staff, donors, and outside constituents.
• Demonstrated ability to relate to people of all ages, races, and social‑economic backgrounds.
• Able to work quickly and accurately with confidential information and while handling cash and other transactions.
• High proficiency in demonstration of office technology, software, & equipment.
• Ability and willingness to upgrade skills including technology or process changes.
• Basic understanding of finance and ability to reconcile database input to general ledger transactions.
• Demonstrated excellence in both oral and written communication with proven abilities to produce professional correspondence for donors and other constituents.
• Ability to maintain priorities and follow direction while balancing multiple projects.
• Assist in event planning and execution.
• Available to work occasional evenings or weekends.
• Demonstrated use of tact, judgment and discretion and the ability to maintain confidentiality.
• Highly motivated and solution oriented with a high degree of integrity, ethics and dedication to the mission of the College.
• Ability to mentor, coach and work with student workers/interns while setting a good example by demonstrating professional workplace behavior and work ethics.
• Requires prolonged sitting or standing, keyboarding and work on computer (hand/eye strain), speaking in English via phone or in person.

• Maintain constituent database; document all constituent activities and contacts, update daily as needed and prepare queries/reports as needed to direct fundraising, scholarship management, donor research, and other projects.
• Receive, record, and issue receipts for all incoming funds and balance receipts to accounting records. Count and reconcile cash receipts and prepare bank statements.
• Accurately and efficiently complete all financial transactions, cash handling, and other processing functions while following procedures.
• Manage gift acknowledgement process, including data entry, reports, and merging thank you letters.
• Reconcile database with accounting, produce financial reports and monitor compliance with BBB Charitable Giving Guidelines and other nonprofit…