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Residential Customer Relations & Warranty Lead
Job in
Muskegon, Muskegon County, Michigan, 49444, USA
Listed on 2026-07-10
Listing for:
Century Complete
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
Century Complete in Michigan seeks a Customer Relations Manager to oversee homebuyer service and warranty issues, ensuring a positive experience from escrow to warranty. This role supports West Michigan communities (Grand Rapids, Holland, Muskegon) and Northwest Indiana (Valparaiso), coordinating with trades and internal teams.
Ideal candidates have 2+ years in residential customer service/home warranty, strong communication, and proficiency with Microsoft Office.
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