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Communications Associate
Job in
Muskegon, Muskegon County, Michigan, 49444, USA
Listed on 2026-07-31
Listing for:
Michigan’s Adventure
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
As one of our Communications Associates, you will be responsible for prioritizing and organizing all incoming and outgoing calls; receiving and dispatching emergency calls by telephone and radio; dispatching calls to appropriate personnel and maintains call records. This role offers great experience, awesome incentives, and a schedule that is right for you.
- Receive and dispatch all routine and emergency traffic by telephone and radio in an efficient and professional manner.
- Dispatch all police/security calls as well as fire and first aid.
- Maintain thorough documentation of multi-dispatch calls.
- Maintain log, daily base radio traffic and lost children descriptions.
- Monitor weather radar and lightning detector; advise appropriate units of weather conditions as directed by management.
- Contact appropriate outside agencies in cases of emergencies or under the direction of management.
Enchanted Parks is home to 8 unique and exciting properties, so come join our world class team at Michigan's Adventure! At Michigan's Adventure and Wildwater Adventure you will find over 60 rides, slides, and attractions, including seven roller coasters and we want you to join us in being a part of our best day guest experience. As a member of our team, you will...
- Provide our guests with a safe environment to enjoy their visit.
- Interact and work with people of all ages and backgrounds.
- A genuine interest in making people feel welcome using your smile and positive nature.
- Excited to be a part of something you believe in, providing fun while having fun at work.
- Openness to learn, grow and develop skills.
- Available weekdays, weekends, evenings, and holidays.
Position Requirements
10+ Years
work experience
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