Systems Administrator; onsite at Muskegon Community College

About Ellucian

Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future.

These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.

Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future.

These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.

We are seeking a Systems Administrator to join our IT team at Muskegon Community College. As a Systems Administrator, you will play a critical role in overseeing and managing the administration of various systems essential to Muskegon Community College's operations. Your responsibilities will encompass system design, configuration, maintenance, and support. You will work collaboratively with cross-functional teams to ensure the reliability, security, and efficiency of our IT infrastructure.

The System Administrator position is highly technical in nature. The position involves network and server design, administration, configuration, installation, upgrades, security, and troubleshooting. Duties are performed on a variety of network hardware with an emphasis on Cisco network switches, firewalls and wireless, Windows servers and Microsoft HyperV virtualization. This position is in support of Muskegon Community College and reports to the Director, Technical Services.

• System Administration:
  Administer and maintain a diverse range of systems, including but not limited to:
• Microsoft Windows Server, AD, DHCP, DNS
• Virtualization platform (Hyper-V)
• Cloud infrastructure (Azure)
• Database management systems (SQL Server)
• Network and storage systems (Cisco IOS) (Alletra SAN)
• VPN access and Site to Site VPN (Cisco Meraki)
• Backup and disaster recovery solutions (Veeam)
• Identity and access management systems (Azure SSO)
• Monitoring and alerting tools
• Administration of Zoom phone system
• System Design and Optimization:
  Collaborate with IT and business stakeholders to design, implement, and optimize systems to meet evolving business needs. Ensure system performance, scalability, and reliability.
• Security and Compliance:
  Im…