Retail Inventory & Operations Assistant

Operations Assistant

The Operations Assistant plays a critical role in ensuring the smooth and efficient operation of our dispensary. This position is responsible for assisting the Operations Specialist in overseeing day-to-day operations, ensuring compliance with all regulations, managing inventory, supporting sales efforts, and maintaining a high level of customer service. This role requires a strong understanding of the cannabis industry, excellent organizational skills, and the ability to multitask in a fast-paced environment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist with operational execution, ensuring all policies and procedures are being followed.
• Work with the Operations Specialist to manage the ordering of supplies using the Supplies Checklist.
• Monitor security personnel, if applicable.
• Investigate and prevent asset loss with loss prevention team (internally and externally).
• Help with the execution of all opening and closing checklists.
• Investigate and prevent asset loss through regular inventory audits.
• Collaborate with OS on merchandising strategies and assist with stocking and merchandising tasks.

• Help OS with CRA Compliance Checklist and ensure it is being completed on a scheduled basis.
• Help ensure that store and team members are always operating within the guidelines and standards of state and CRA rules.
• Conduct weekly scale calibrations for all flower scales in the building.
• Communicate any products that arrive without proper compliance labels to leadership.
• Ensure all waste is documented on the waste log and handled according to company standards.
• Perform Metrc conversions and assign new package tags to items as needed.
• Create outgoing manifests on Metrc.
• Monitor inventory KPIs by utilizing reporting tools.
• Build Metrc sales receipts when necessary.
• Check integration audits daily and report any discrepancies to OS, GM and DMS.
• Ensure visual standards are set in accordance with company direction.
• Make sure audits are being done according to schedule and completed on time.
• Ensure orders are being received accurately and according to policy.
• Ensure that inventory is compliant with state laws and accurate for accounting purposes.
• Monitor inventory to make sure all product from vault is on the sales floor using store actions report in BI tools.
• Assist leadership with managing returns and wasted products.
• Ensure bulk flower jars are being filled and kept full throughout the day.
• Assist with destroying all waste and faulty products on a weekly basis in accordance with company policies and procedures.
• Make necessary inventory adjustments and report any significant discrepancies to OS, GM and DMs.
• Conduct scheduled cycle counts according to company policy.

• Maintain an environment that embodies our 5 promises while inspiring and encouraging the growth and engagement of team members.
• Motivate and inspire to create a warm, respectful and friendly work atmosphere for all staff in adherence to the company brand values.
• Strive to minimize interpersonal conflicts and foster a positive work environment to enhance overall morale.
• Inform team members of new and interesting products.
• Coordinate with leadership to communicate when products are running low or completely out of stock.

• Conduct vault counts on a scheduled basis.
• Oversee invoicing process with OS, GM and ODM to reduce risk of error.
• Submit all product invoices through the established process.

• Assist with completing tasks that are delegated from management.
• Assist with setting up company events at the store level.
• Maintaining cleanliness during down time to upkeep a professional customer experience.

• High School diploma or equivalent is required.
• At least two (2) years of inventory management experience is preferred.
• Knowledge of the cannabis industry and compliance rules typically acquired through experience in the industry.
• Must be at least 21 years of age and able to undergo a background check.
• Must be able to accommodate scheduling expectations, including weekends, holidays and evening hours.
• Foster a positive work environment where team members are motivated to work well together.
• Ability to develop good relationships with support teams.