Student Services Secretary

Location:

ICTC - Muskogee Campus

Date Posted: 8/24/2026

Date Available:

ASAP

POSITION:
Student Services Secretary

RESPONSIBLE TO:
Campus Director

EDUCATION:

High School Diploma or GED, Prefer Business and Office Training.

CERTIFICATION:
Not required.

EXPERIENCE:

Minimum of two years of secretarial experience. Successful experience communicating with the public in person and via telephone.

SKILLS:

Excellent human relations and communications skills including telephone skills. Ability to perform responsibilities on own initiative with minimal supervision including planning, executing and completing assignments in a timely manner while managing multiple priorities.

Skills in proofing and word processing as well as ability to compose and prepare correctly written communications.

Proficient in microcomputer applications in word processing, spreadsheet and database with competence in, Microsoft Office, Excel, US Integration, Power School preferred. Keyboarding skills of at least 60 wpm with minimum errors. Good math skills and record administration.

FUNCTIONS:
To assist the Campus Director and Student Services in the operation of student services programs, and other duties related to effectively operating the Student Services Department. Maintain student attendance records, maintain student files, generation of reports, communicate with sending schools, instructors and parents regarding student grades and attendance.

OTHER:
Mature, responsible, discreet, excellent attendance and loyal. Travel, in and/or out of state may be required for training in software applications or other skills development.

DEPENDABILITY:
Punctual and regular attendance following a designated work schedule. Must be able to work extended hours and additional days/evenings as required by position responsibilities.

STANDARDS: Ability to read, comprehend and evaluate varied documents. Ability to stand for long periods of time and to move around the office area. Requires stooping, bending, and pulling. Requires lifting, handling, and carrying of such articles as books, manuals, files, and job related items. Ability to lift 30 pounds from floor to a four-foot level.

EMOTIONAL EFFORT: Moderate to extreme. Frequent deadlines requiring concentrated effort and overtime work.

Must be a self-starter. Must have ability to prioritize time.

• Establish and maintain a good working relationship with all employees of Indian Capital Technology Center.
• Assist internal and external clients as appropriate.
• Responsible for answering phone and daily office routines.
• Perform word processing, formatting, and copying of materials.
• Assist with accurate preparation of required reports and forms using a personal computer.
• Assist with daily office routine.
• Communicate with prospective clients concerning services.
• Maintain and store confidential files, records, textbooks, and supplies.
• Maintain appearance of office area.
• Answer and direct telephone calls.
• Prepare and turn in orders for supplies and materials as needed.
• Reproduce, collate, assemble, and distribute finished materials.
  
  Assist with set up and maintenance of project files as needed.
• Prepare contracts and invoices.
• Perform word processing of correspondence for staff members.
• Participate in the Performance Appraisal Review process with the Coordinator of the Student Services Department.
• Greet students and patrons in professional manner.
• Organize and maintain student records:
  Career plans, IEP's, Applications.
• Organize and maintain sending school information.
  
  Perform duties in a professional and discreet manner.

It is expected for employee to be on time each workday as this is essential to the employee's job.

Other jobs/tasks as described and requested by administrator.

CONTRACT:

Twelve (12) months.

Assist with tours and marketing efforts as needed.

Promote a positive community image of Student Services Department by providing information to community groups and assist students and patrons as needed.

INTERNAL:
Build a harmonious rapport and work cooperatively with all personnel while achieving the duties, responsibilities, and objectives of the job.

Maintain communication between campus sites and Student Services. Assist campus administrators and instructors in maintaining information and services related to students. Participate in professional development workshops to improve knowledge and skills related to the position.

Note:

Travel in or out of state may be required for professional development.

Participate in an annual evaluation of his or her performance with the Campus Director. Submit all personal absence and travel expenditure requests for the approval of the Campus Director.

Maintain and enhance professional competence through participation in professional activities. Perform such other tasks, assume such other duties, and exercise such other authority as may be required or…