Park Development-Papilion Personnel

Purpose Of The Classification: To work as support personnel in the indoor and outdoor areas of the Papilion at Honor Heights Park for the City of Muskogee, Parks and Recreation Department. This is a temporary seasonal position. Applicants must be available for day, night, weekend, holiday shifts, and irregular hours.

• Greet visitors and communicate with the public in a polite, friendly manner.
• Operate telephone to answer, screen and forward calls and provide information as necessary.
• Conduct tours of the facility.
• Have a working knowledge of facility programs and rentals and assist with them.
• Operate Point of Sales (POS) operating system.
• Prepare daily deposits for supervisor review.
• Receive and restock merchandise as needed and assist with inventory control.
• Assist with maintaining a clean facility and grounds.
• Complete opening and closing tasks including cleaning restrooms and picking up trash.
• Assist with facility rental set‑up and clean‑up.
• Participate in preparing chrysalises for the butterfly house.
• Maintain and care for gardens and landscapes, including planting, watering, and pruning.
• Maintain flowerbeds, borders, and other plant areas, including mulching and raking leaves.
• Assist guests with admission charges, gift shop purchases, venue program/rentals, and facility‑related questions.
• Perform other work as necessary or as assigned.
• Report to work on a regular and timely basis.

Papilion Support Personnel reports directly to the Papilion Operations Manager and the Papilion Operations Assistant Manager. Papilion Support Personnel do not have any direct reports or supervisory responsibilities.

Training and

Experience:

Must be at least 16 years of age. Ability to follow written and oral instructions. Ability to communicate in a positive, friendly manner and a willingness to learn and implement customer service skills with the general public.

Physical Requirements: Employees are frequently required to walk, stand, sit, talk, and hear. The employee must use hands and fingers, handle, feel, or operate objects and concession equipment, minor tools, or controls, and reach with hands and arms. The employee may occasionally be required to climb, balance, stoop, kneel, crouch, or crawl. Occasionally the employee must lift, pull, push, and/or move heavy items and equipment.

Vision, speech, hearing, and feeling must be sufficient to perform essential tasks. Punctuality and reasonable attendance are essential. Employees must submit to drug screening and a physical exam for fitness to work.

Indoors and outdoors in various weather conditions. Exposure to wet, hot, cold, and humid conditions. Requires ability to work days, nights, weekends, holidays, and irregular hours.