Teller, Finance & Banking

Summary:

As a Teller, you play a vital role in our Customer’s experience by providing the highest level of Customer Service while efficiently and accurately processing transactions and identifying financial needs. A successful Teller will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the “extra mile” when responding to Customer’s needs.

Essential Duties and Responsibilities:

Processes teller transactions for lobby and drive-thru teller areas, knowledgeable of all Teller functions including but not limited to verifying deposits, examining endorsements and negotiability of items presented, and verifying signatures

Builds and maintains relationships with customers. Must clearly understand Armstrong Banks services, interpret customers’ needs, and recommend appropriate bank product or service

Positive, professional, proactive in everyday interactions with Customers and Co-workers

Fosters teamwork and collaboration to build solid relationships with co-workers

Ability to apply strong critical thinking and problem-solving skills to promptly meet customer’s needs

Thorough knowledge and understanding of products and services offered

Complies with all regulatory requirements

Other duties and responsibilities as assigned

Qualifications:

Excellent customer service, communication, and problem solving skills

Positive, courteous, friendly, and professional

Must be detail-oriented and able to work in a fast-paced, multi-task environment

Coordinate numerous assignments at once, showing strong time management skills

Basic Computer skills

Must work well independently and in a team-support role Ability to maintain high level of discretion and confidentiality

Physical Requirements:

Long periods of standing, sitting, typing or repetitive motion

Ability to lift and carry cash drawers and coin bags/boxes
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