Retail Assistant Store Manager

Overview

$15.00 to $17.50 per hour with an easily achievable commission structure that pays you for every transaction you process. Assistants may earn up to 8% on transactions, averaging an additional $5.91 per hour on top of the hourly rate.

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day-to‑day operations of the store and promoting a positive, productive environment. They partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position offers an hourly wage, plus commission based on productivity and a bonus based on store performance. The actual pay of successful candidates will be based on various factors such as work location, qualifications, and experience.

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of pawnbrokers to meet prescribed standards.
• Recruit top talent by sourcing candidates through company‑prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensuring all procedures are followed to protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.
• Evaluate the store's financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed company standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Perform other related duties as assigned.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Flexible working hours; most stores open 9 AM to 6 PM, many closed on Sundays.
• Earned Wage Access program available from the second day of employment.
• Unlimited commission above hourly base rate.
• Paid vacation: one week after six months of active full‑time service, an additional week after one year, and two weeks on each anniversary thereafter (adjusted per state/local law).
• Paid sick/personal time: 8 hours after six months, 16 hours each subsequent anniversary (up to five years, with adjustments as required).
• Employee discounts available from the first day of employment.
• Tuition reimbursement up to $2,000 per year for qualifying full‑time employees.
• Access to over 10,000 discounts from 1,000+ companies.
• Auto‑enrollment in the company 401(k) program after six months.
• Pet insurance program access.

• Willingness and ability to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to lift/carry up to 50 pounds.
• Demonstrated supervisory experience.
• Ready to work with firearms and obtain certification if required.
• Willingness to assist customers outside the building and retrieve products from exterior storage.
• Minimum age 18 years.
• High school diploma, GED, or equivalent experience.
• Flexible to work multiple locations and retail schedules, including weekends and holidays.
• Availability to work 40+ hours per week (hours not guaranteed).
• Computer literate, able to operate POS and common office machines.
• Strong multi‑tasking, organizational, and analytical skills.
• Cash handling experience required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

The employee commission incentive plan is proprietary.…