Warehouse Associate

Trafera is an industry leader in delivering innovative IT products and integrated solutions for K-12, higher education, and state and local governments. Headquartered in Arden Hills, MN, and supported by strategically positioned service centers in the Twin Cities, Louisiana, North Carolina, Oklahoma, and West Virginia, we are uniquely equipped to meet the diverse needs of our customers.

Supported by Rotunda Capital Partners and our strategic investments, we are expanding into new markets. Our recognition on The Channel Company’s CRN Solution Provider 500 List, where we rank among the top 100 providers, demonstrates our excellence as a strategic service provider and our ability to deliver high-impact IT solutions.

We are committed to creating a welcoming and inclusive workplace that respects and values diverse perspectives and talents. Our shared values of embracing growth and continuous improvement, making connections
, being dependable
, maintaining integrity by doing the right thing, and taking action drive our culture and serve as a guide for how we treat one another and accomplish our work.

Your contributions as a member of our Warehouse team will play a vital role in maintaining our strong customer partnerships, enabling them to manage their technology, connectivity, and security needs so their organizations are equipped to solve today's challenges and shape tomorrow.

The Warehouse Associate ensures accurate and timely delivery of customer orders by managing key warehouse operations. This includes receiving and processing incoming inventory and materials, picking, packing, and shipping customer orders, as well as supporting inventory control and cycle counting.

• Nimble Learning
• Collaborates
• Customer Focus
• Instills Trust
• Action Oriented
• Courage
• Persuade
• Decision Quality
• Manages Conflict
• Optimizes Work Processes

The following essential functions represent the primary work performed; however, other responsibilities could be expected that are not detailed here but fall within the scope of this role.

• Inventory & Warehouse Operations
  • Receive and process Purchase Orders (POs), Service Request Orders (SROs), OEM items (including pairing), repaired devices, and transfers.
  • Perform picking, replenishment, inventory management, and shipping tasks to maintain smooth operations.
• Order Fulfillment
  • Accurately pick, pack, and ship customer orders while ensuring timely and correct delivery.
  • Prepare and assemble shipping materials for customer returns, including building boxes using staple guns, liquid tape, and other assembly tools.
• Repair Processing
  • Handle incoming parts and devices, perform sorting, device audits, OEM parts pairing, and parts picking for repair workflows.
• Inventory Control
  • Maintain organized inventory and participate in cycle counts, stocking, and replenishment to ensure adequate materials and parts availability.
• Safety & Quality Compliance
  • Adhere to safety and quality standards, including HAZMAT handling, quality checks, and process improvement initiatives.
• Team Collaboration & Continuous Improvement
  • Work effectively within a team to achieve KPIs related to dependability, quality, cleanliness, and safety.
  • Initiate and participate in cross-facility communication and process improvement efforts.

• Education:
  
  High school diploma, GED or equivalent
• Experience:
  
  Previous exposure to warehouse operations, inventory management, picking, packing, and shipping preferred.
• Equipment and Technical
  
  Skills:
  
  Ability to operate forklifts, pallet jacks, and hand-held scanners. Exposure to ERP systems (such as Infor CSI) and inventory management platforms (like Pacejet) is a plus. Experience with Microsoft Office Suite—especially Outlook, Teams, and Excel.
• Attention to Detail:
  Strong accuracy in reviewing orders, scanning/picking, data entry and inventory tracking to ensure precise records and efficient workflows.
• Communication:
  Ability to communicate and collaborate effectively across teams in writing and verbally.
• Problem-Solving:
  Curious and proactive in identifying issues and contributing to process improvements.
• Work Style:
  Punctual,…