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Customer Service Specialist

Job in 4132, Muttenz, Kanton Basel-Landschaft, Switzerland
Listing for: Jobtailor
Full Time position
Listed on 2026-07-29
Job specializations:
  • Business
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 55000 - 75000 CHF Yearly CHF 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Handle customer inquiries competently and with a solutions-oriented approach
  • Support the team with administrative processes
  • Create and modify product entries
  • Implement and correct new vehicle models
  • Review and approve special requests
  • Update general insurance terms and product descriptions
  • Coordinate flyer distribution
  • Maintain Excel spreadsheets and perform data analyses
  • Assume backup/representative responsibilities within the team
Requirements
  • Completed commercial apprenticeship or equivalent
  • Ideally some experience in product or dealer management
  • Excellent MS Office skills, especially Excel
  • Analytical thinking
  • Independent and reliable work approach
  • Strong communication skills
  • Enjoy interacting with customers
  • Very good German, both written and spoken
  • Knowledge of additional languages such as English, French or Italian is an advantage
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