Administrative Specialist

Overview

The Administrative Specialist serves as the primary receptionist for the Office of the Provost, providing exceptional customer service and creating a welcoming environment for faculty, staff, students, and visitors. This position performs a variety of administrative, secretarial, and office support functions for the Provost and the Academic Affairs team. Additional duties may be assigned as needed.

• Serve as the primary receptionist for the Office of the Provost, delivering exceptional customer service to faculty, staff, students, and visitors.
• Perform administrative, secretarial, and office support functions for the Provost and the Academic Affairs team.
• Manage office communications and scheduling.
• Prepare correspondence and maintain records.
• Assist with special projects and provide general administrative support.
• Undertake additional duties as assigned.

• High school diploma or equivalent required; proficiency in Microsoft Office 365 (Word, Excel, Outlook) and related applications.
• Customer service skills and a commitment to ethical communication practices.
• Valid driver's license and safe driving history.
• Bachelor’s degree and work experience in an educational setting.
• Excellent customer service, interpersonal, and communication skills with the ability to interact professionally with faculty, staff, students, visitors, and external partners.
• Ability to prioritize tasks, manage multiple responsibilities, meet deadlines, and maintain accurate, confidential records while exercising sound judgment.
• Proficiency in Microsoft Office and other office technology, with the ability to quickly learn new software and systems.
• Ability to prepare accurate correspondence and reports, work independently with minimal supervision, and collaborate effectively as a member of the Academic Affairs team while building positive working relationships in a customer-focused environment.