Benefits Specialist

Company Description

Aflac is a globally trusted provider known for giving customers peace of mind by helping them prepare for life's unpredictable challenges. Serving both large and small businesses, Aflac empowers employers to offer comprehensive, employee-paid benefits, including solutions for accidents, disability, cancer, and life insurance, making it an outstanding choice that enhances employee satisfaction. With hundreds of thousands of businesses nationwide offering Aflac's services, the company plays a key role in supporting employees during health-related events.

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The Benefits Specialist will manage benefits-related processes, including administration, customer support, and enrollment activities. This full-time role requires on-site work in the Greater Myrtle Beach Area and focuses on guiding clients and employees to understand and utilize their benefit options. The specialist will also ensure compliance with policies and regulations while delivering excellent customer service to meet both client and employee needs.

• Experience in Benefits Administration and knowledge of the U.S. Family and Medical Leave Act (FMLA)
• Understanding of Insurance processes and offerings
• Strong Communication and Customer Service skills
• Ability to manage sensitive information with discretion and maintain compliance with applicable laws
• Proficiency in using benefits administration systems and related software
• Bachelor’s degree in Human Resources, Business Administration, or related field (preferred but not required)
• Previous experience in benefits consulting or related roles is a plus