R5052680 Product Service Engineering Leader - Aeroderivative; m​/f​/d Hybrid

Job Description Summary

The Product Service Engineering (PSE) Leader will act as the technical heartbeat for our global Aeroderivative fleet, leading a high-performing, geographically dispersed team through a period of record-breaking growth. You will drive the "always-on" reliability required by industry-leading customers—from legacy power generation to hyper-scale data centers by overseeing rapid, data-driven field issue resolution and fostering a culture of technical excellence.

• Lead the Global Front Line:
  Own the vision and strategy for our PSE organization, including the "Quick Response Center" (QRC). You will serve as the first line of defense for urgent customer inquiries, ensuring pragmatic, actionable solutions that keep our customers’ operations running.
• Drive Operational Excellence:
  Set team priorities and performance standards to ensure timely, high-quality resolution of field issues, directly impacting customer sentiment and fleet availability.
• Orchestrate Lifecycle Support:
  Manage the seamless transition of complex issues from initial QRC response to deep-dive Root Cause Analysis (RCA) in partnership with dedicated product-specific teams.
• Cultivate a High-Performance Culture:
  Lead a global team of 5 direct people-leaders and ~50 total engineering professionals with primary hubs in Houston, Greenville, Queretaro, Madrid and India. Mentor a "field-first" workforce that balances technical rigor with rapid delivery.
• Partner for Strategic Impact:
  Collaborate across Regional Services, Commercial, Product Line, and Systems teams to support global Installation & Commissioning (I&C) and fleet-wide reliability.
• Scale for Growth:
  Support our record-breaking new unit sales by scaling our technical response capabilities to serve a diverse, high-growth customer base, including industry leaders in the Power Gen and Data Center sectors.
• Influence Product Improvement:
  Serve as the "Voice of the Customer", translating field insights into actionable preventative measures and design improvements.

• Bachelor of Science in Engineering (Mechanical, Aerospace, or related discipline).
• Minimum 10+ years of experience in product service, field engineering, or technical leadership within the rotating equipment or power generation industry.
• Minimum 5 years experience in a leadership capacity, including managing teams.
• While a hybrid work environment, must be able to work from a GE Vernova office a minimum of 3 days/week.
• There is no sponsorship for the role now or in the future.

• Demonstrated success leading global, cross-functional, or remote teams.
• Passion for the Aeroderivative product line and rapid resolution in high-pressure environments.
• Strong technical background in gas turbine operation, maintenance, or field service.
• Ability to navigate complex stakeholder landscapes (Sales, Product Line, Field Services).
• Exceptional communication skills, with an ability to influence global stakeholders.
• Experience with data-driven problem solving, with a focus on quality and continuous improvement.
• Experience supporting non-traditional, high-demand customers (e.g., Data Centers, Hyperscalers).
• Advanced technical degree or MBA.

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation.

GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment…