Service Advisor

NOW HIRING: FORD SERVICE ADVISOR
Join Our Busy, Fast-Paced Service Department!

We’re looking for an experienced Ford Service Advisor who knows how to take care of customers, build trust, write effective repair orders, and thrive in a high-volume dealership service department
.

If you’re experienced, motivated, organized, and ready to hit the ground running, we want to talk to you!

• Minimum 3 years of automotive dealership service advisor experience
• Ford dealership experience strongly preferred
• CDK experience is a plus
• Xtime experience is a plus
• Strong knowledge of dealership service operations and repair orders
• Excellent customer service and communication skills
• Ability to work efficiently in a busy, high-volume environment
• Strong follow-up, organization, and time-management skills
• Professional attitude with a team-first mentality

• Greet customers and accurately identify their service needs
• Write and manage repair orders from check-in through delivery
• Recommend necessary maintenance and repairs
• Communicate clearly with technicians and customers
• Provide consistent updates throughout the repair process
• Maintain strong CSI and customer satisfaction
• Follow up with customers and build long-term relationships
• Work closely with the service team to keep vehicles moving efficiently

We need someone who already knows the dealership business
. This is a busy service department, so we’re looking for an advisor who can step in, handle a strong workload, and deliver an exceptional customer experience without needing to be trained from the ground up.

Competitive pay Busy shop Great opportunity for the right advisor