Senior Collections Specialist

Senior Collections Specialist

We are looking for an experienced Senior Collections Specialist to join a textile manufacturing organization in Myrtle Beach, South Carolina. This contract opportunity is ideal for a finance specialist who can balance credit oversight with strong customer communication to protect cash flow and support long-term client relationships. In this role, you will partner with sales, customer service, and finance teams to evaluate account risk, resolve payment issues, and help maintain an efficient receivables process.

Responsibilities:

• Evaluate new and existing customer accounts to determine creditworthiness and support sound credit decisions.
• Set, adjust, and monitor credit limits in alignment with company guidelines while identifying potential exposure early.
• Review held orders and authorize release when financial conditions and account status support approval.
• Lead collection efforts on past-due balances through proactive outreach, follow-up, and resolution of payment discrepancies.
• Negotiate practical payment arrangements with customers when needed to improve recovery and maintain business relationships.
• Prepare monthly customer statements and maintain accurate account documentation, including proper application of payments and credits.
• Partner with customer service, sales, and finance teams to address billing concerns, dispute resolution, and account escalations.
• Contribute to weekly and monthly aging analysis by tracking receivables performance and highlighting overdue trends or risk areas.
• Ensure activities follow internal credit policies and assist management with reporting, audits, and financial reviews as requested.