Bellperson​/Bell Staff

Overview

Bell Staff are responsible for greeting all guests and visitors upon their arrival. They are accountable for showing guests to and from their rooms, familiarizing them with the property’s amenities, and providing them with directions and local attraction information.

Bell Staff (Bellperson/Bellman) responsibilities include, but are not limited to:

• Greets guests in a friendly, helpful manner
• Offers to carry luggage to and from guest rooms
• Assists with crowd control during peak times, such as check-in and check-out
• Assists guests with moving rooms when necessary
• Escorts potential guests to rooms for viewing purposes and shows the property
• Directs traffic in the parking lot area and keeps the traffic lanes open
• Opens doors and assists guests/visitors entering and leaving the property
• Handle guest inquiries and complaints in a professional and efficient manner
• Cleans and maintains the upkeep of the bell carts
• Provide guests with information about hotel policies, amenities, and services
• Assists the pool attendants with keeping the pool decks clean and organized
• Assists the grounds department with cleanliness of the property while walking the grounds
• Assists the front desk by answering phone calls and providing service to guests at the front desk
• Other duties as assigned

What are we looking for?

• Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
• Weekend availability
• Ability to lift and carry luggage and stand for extended periods
• Familiarity with the local area and attractions preferred
• Passion for providing exceptional service to guests and team members
• Proven job reliability, diligence, dedication, and attention to detail
• Teamwork and collaboration
• Must be able to communicate clearly and professionally with guests, coworkers and supervisors

All team members enjoy WEEKLY PAY!

Qualifying team members may enjoy the following benefits:

• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc…)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

WE ARE MORE THAN JUST A WORKPLACE…

We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.

As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Whether you’re looking for your first job or your next career opportunity, we offer a wide variety of rewarding roles where your contributions truly matter. You will find your work rewarding as YOU make the difference to each of our guests.

Start your journey today and turn a job into a career with Brittain Resorts & Hotels!

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We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.