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Senior Solutions Architect — AI-Enabled CX & Cloud

Job in Myrtle Beach, Horry County, South Carolina, 29588, USA
Listing for: Zendesk
Full Time position
Listed on 2026-07-29
Job specializations:
  • IT/Tech
    IT Consultant, AI Engineer (Applied/Software)
Salary/Wage Range or Industry Benchmark: 206000 - 308000 USD Yearly USD 206000.00 308000.00 YEAR
Job Description & How to Apply Below

Zendesk is seeking a Senior Solutions Architect to expand our Services business in North America. You will own technical scoping, guide customer conversations, and partner with Sales, Services, Product, and Customer Success to design the optimal Zendesk solution.

The role requires hands-on AI technologies, including AI-assisted workflows, agents, and integrations, and you will work with stakeholders from executives to implementation teams to demonstrate value and feasibility.

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Position Requirements
10+ Years work experience
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