Food & Beverage Supervisor

Food & Beverage Supervisor (Full Time/Seasonal)

Marriott Myrtle Beach Resort & Spa at Grande Dunes

Myrtle Beach, SC

We are looking for an experienced F&B Supervisor with excellent customer service skills, who are passionate about the hospitality industry. The position will oversee all outlets to include Oceans 82nd, Blue Restaurant & Bar, Ala Carte, Ocean Blue Café and Cove Pool Bar. This is a full time position for the summer and part time for off season.

Responsibilities

* Performs all duties and responsibilities in a timely and effective manner with a sense of urgency

* Participates in the recruitment, selection, and training of staff

* Supervise food and beverage staff

* Ensure customer satisfaction; uphold and maintain high quality customer service and hospitality.

* Maintain inventory control costs

* Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table

* Respond to guest inquires and requests and resolve customer complaints in a timely, friendly and efficient manner according to departmental guidelines.

* Ensure departmental policies and procedures are implemented and followed and schedules/checklists are completed according to requirements

* Keep immediate supervisor informed of significant issues and take prompt corrective action

* Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working atmosphere. Resolve internal conflict amongst staff

* Ensuring back of house area and outlet are cleaned after closing to comply with state regulations

* Working as part of a fun, high-energy team.

* Adhering to all food safety regulations and quality controls.

Requirements

* Completion of a food service administration, hotel or restaurant management course is an asset

* Excellent sales, customer service and communication skills

* Solid leadership & organizational skills

* Proven human resource management skills such as training and motivation

* Knowledge of the products, services, sector, industry and local area

* Knowledge of relevant legislation and regulations

* We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.

* E.O.E.