Loss Prevention Agent; Part-Time

Job Description

As a Loss Prevention Agent, you will be responsible for ensuring the safety of guests and team members of the hotel and property.

Responsibilities:

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks and undesirable conditions.
• Respond to emergency situations including but not limited to safety hazards, fires, medical emergencies and threats to life and/or property.
• Initiate preliminary investigations into incidents as needed.
• Write reports and ensure accuracy of necessary documentation.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.

Qualifications:

• Must have 1–2 years of experience in a similar industry. 3–5 years preferred.
• Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
• Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
• Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Ability to follow written and/or verbal instructions.
• Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. with sufficient manual dexterity.
• Ability to climb stairs and ladders at a rapid pace.
• Ability to perform duties within extreme temperature ranges.

This is a part‑time, year‑round position working at Hilton Myrtle Beach holidays and weekends required. It is a second shift position (approximately 3pm-11pm). We offer PTO, Health Benefit Plans, 401(k) & Company Match, Life Insurance, Maternity/Paternity Leave, Educational Assistance, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.