Loss Prevention Agent Part-Time PM

Responsibilities

As a Loss Prevention Agent, you would be responsible for ensuring the safety of guests and team members of the hotel and property. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Patrol the interior and perimeter of the hotel and the property to observe and identify potential safety risks and undesirable conditions.
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and/or property.
• Initiate preliminary investigations into incidents, as needed.
• Write reports and ensure the accuracy of necessary documentation, as needed.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner.
• Promote safe work practices.

• Must have 1-2 years of experience in a similar industry; 3-5 years preferred.
• Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the city and surrounding area.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information.
• Ability to listen effectively, speak, read, and write English clearly to ascertain and document important information.
• Ability to stand, walk and or sit and continuously perform essential job functions for the duration of shift.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Ability to follow written and or verbal instructions.
• Ability to grasp, lift, and/or carry or otherwise move goods weighing up to 50 lbs.; sufficient manual dexterity in hands.
• Ability to climb stairs and ladders at a rapid pace.
• Ability to perform duties within extreme temperature ranges.

This is a part-time year‑round position working at Hilton Myrtle Beach with holidays and weekends required. It is a second shift position (approximately 3 pm‑11 pm). We offer PTO, health benefit plans, 401(k) with company match, life insurance, maternity/paternity leave, educational assistance, free lunch, free health club membership, discounted travel program benefits for team members and their families, plus more.