Central Service Dispatcher

Overview

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. We offer a vast fleet, a friendly and knowledgeable staff, and extensive on-the-job training for all eligible employees. We are a highly successful national company continually looking for talented individuals to support our growth.

If you are interested in pursuing a rewarding career, review our opportunities.

Central Service Dispatcher

SERVICE EXPERIENCE REQUIRED

• Assist the Central Service Manager with coordinating and ensuring the timely and accurate dispatch of Road Mechanics to efficiently service equipment
• Create and monitor road mechanic schedules
• Create and monitor receipt and maintenance schedules for company equipment
• Review daily and weekly driver logs in accordance with company and DOT standards
• Perform daily truck inspections in accordance with company and DOT standards
• Work closely with other store locations to meet customers' equipment needs
• Handle customer complaints professionally to resolve the issue to the satisfaction of the customer and Sunbelt Rentals
• Report problems to the supervisor in a timely and accurate manner and follow up to ensure resolution
• Provide adequate feedback to the Region or District PCs regarding timely delivery and receipt of equipment
• Follow Standard Operating Procedures

• High School Education
• Working knowledge of the DOT Federal Motor Carrier Safety Regulations
• Customer Service & Dispatch training a plus
• At least two years of prior knowledge of the applications of various construction/industrial equipment
• Working knowledge of the delivery area
• Able to effectively communicate
• Physical ability to lift, bend, stoop, squat, reach, crouch and kneel; sit or stand for long periods

The description is not an all-inclusive listing of duties and responsibilities. Essential functions and overtime eligibility may vary based on the task assigned. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.

Base Pay Range: $53,489.00 - $73,547.10

Starting rate of pay may vary based on factors including position offered, location, education, training, and/or experience. Sunbelt also provides a comprehensive benefits package to its full-time employees, including:

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life and Travel insurance, as well as flexible spending
• Tutorion Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards

You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers paid time off: 12-25 vacation days (based on years of service), 5 sick days, 6 holidays, 2 half-day holidays, 2 floating holidays, 1 inclusion day, and 1 volunteer day, subject to Sunbelt’s policies.

Sunbelt Rentals supports service members. Veterans encouraged to apply.