System Admin

Our systems administrators manage the life cycles of various on-premise server and cloud solutions. From complex Active Directory environments and simple workgroup environments, to multi-region and multi-cloud service infrastructure, we will design, implement, maintain, manage, and decommission services to the requirements of the project and the customer.

We often need to research and familiarize ourselves with software and hardware that is new to the team in order to support the needs of our customers, so members of our team develop a wide array of skills and experience that support our operations. Our agility is the key to our success.

As part of the team, our systems administrators also support and serve as an escalation point for other IT technicians. Whether from our helpdesk and service technicians, our network administrators, or our Dev Ops and in-house software development teams, we work together to ensure our end users receive excellent IT experiences.

This is an end-user and customer facing role.

Our systems administrators will all take responsibility for a large array of overlapping tasks, but each administrator will take on a focus based on their experience and the needs of the team.

• Analyst: system state, performance, and security monitoring and reporting
• Admin: maintenance and general administration of servers and infrastructure.
• Engineer: infrastructure research and design.

• Relevant degrees may include computer science, information technology, cyber security, and other similar programs.
• Experience as a systems administrator or engineer is preferred, but experience in other IT positions may be suitable.
• Certifications from organizations like CompTIA and ISC2 are welcome, as are vendor-specific certifications like the VMware's VMC
  * or Microsoft's MCS*.