Engineer, Technical Support
Listed on 2026-09-06
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Language/Bilingual
Technical Support
Job Details
Job Location:
0CR98 Foretravel Inc - Nacogdoches, TX 75964
Position Type:
Full Time
Education Level: 2 Year Degree
Job Shift: Day
Position SummaryIn charge of integrating, testing, and providing support for electromechanical systems. System engineers ensure that all aspects of a project or system are considered and accounted for. Engineers are expected to provide technical support to production and service technicians in installing and troubleshooting the final product.
Essential Duties and Responsibilities- Receive and process orders by phone or at the counter
- Operate as shipping clerk
- Assist parts manager and assistant manager in miscellaneous tasks.
- Draft Schematics for systems layouts
- Provide technical support to technicians
- Integrate new and updated products
- Improve installation efficiency and quality
- Monitor motorhome BOM and part usages
- Other duties as needed
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Associates or better in a related field (electronics, physics, CAD Design, etc.), preferred bachelors degree or higher.
- Basic understanding of electricity, circuits, and other related hardware
- Basic understanding of tools used for electronic work; multimeter, oscilloscope, and other related equipment
- Basic understanding of CAD and drafting; preferred experience with Creo software
- Intermediate to expert familiarity with a computer, computer software, and the ability to learn a variety of software, and set up troubleshooting systems.
- Familiarity with hand tools and power tools
- Experience in troubleshooting and root cause analysis
- Electrical and mechanical troubleshooting
- RVIA standards
- Creo Software
- CDL License
- Critical Thinking
- Professional Communication
- Self-motivated
- Time Management
- Teamwork
Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Employees under this job description should expect to stand, walk, carry, stoop, kneel, reach, handle, talk, and listen for the majority of the time. Frequently, employees should expect to sit, lift, and use considerable eye/hand/foot coordination. Employees should also expect to sit in front of a computer or at a desk for long periods of time.
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