Quality Management Coordinator

Location: Quality Management - Nacogdoches Mental Health Clinic
-Nacogdoches, TX
Position Number: P#21
Compensation: Negotiable, depending on qualifications and experience
Travel reimbursement provided

Burke is seeking a detail-oriented and analytical Quality Management Coordinator to join our Quality Management team in Nacogdoches, TX. This position supports Quality Management, Safety and Risk Management, Compliance, and Health Information Management through auditing, data analysis, regulatory monitoring, and quality improvement activities.

The Quality Management Coordinator plays a key role in ensuring compliance with organizational policies, regulatory standards, and best practices while helping improve the quality and safety of services provided throughout Burke's programs.

The ideal candidate is highly organized, enjoys problem‑solving, works well independently, and maintains the highest level of professionalism when handling confidential information.

• Conduct routine billing and clinical documentation audits across Burke programs
• Perform fidelity reviews and off-site service delivery monitoring
• Collect, analyze, and report safety and infection control data
• Assist with Health Information Management functions, including the maintenance, handling, and release of protected health information (PHI)
• Compile and analyze data to identify trends and opportunities for quality improvement
• Assist with compliance monitoring and quality assurance activities
• Support Safety, Risk Management, and Quality Management initiatives as assigned
• Collaborate with program staff to improve documentation quality and regulatory compliance
• Travel throughout Burke's service area as needed to complete audits and monitoring activities

• Bachelor's degree in Social Work, Psychology, Rehabilitation, or another Human Services discipline that meets QMHP, QMDDP, or ECI Service Coordination requirements
  , from an accredited college or university
• Strong analytical, organizational, and problem‑solving skills
• Ability to interpret regulations and apply quality improvement principles
• Excellent written and verbal communication skills
• Ability to manage sensitive and confidential client information
• Valid Texas driver's license required

• Experience working in behavioral healthcare
• Experience in a healthcare regulatory or compliance environment
• Experience with quality assurance, auditing, or risk management
• Proficiency with electronic health records (EHRs)
• Strong computer skills, including Microsoft Office applications and data analysis
• Knowledge of healthcare documentation and billing requirements

• Quality assurance and compliance
• Data collection and analysis
• Regulatory compliance
• Health Information Management
• Problem‑solving and critical thinking
• Organization and time management
• Professional communication
• Confidentiality and attention to detail

• Monday - Friday
• Generally 8:00 a.m.
  
  - 5:00 p.m.

• Valid Texas driver's license required
• Reliable personal vehicle required for occasional travel throughout the service area
• Driving record must be insurable by Burke's insurance administrator

• Ability to see, hear, and communicate effectively
• Ability to lift up to 25 pounds
• Ability to stand and walk for extended periods
• Ability to drive throughout the service area as needed
• Ability to perform tasks requiring hand and finger dexterity

Join a mission-driven organization committed to delivering high-quality behavioral health and developmental disability services across East Texas. As a Quality Management Coordinator, you'll play an essential role in strengthening compliance, improving service quality, supporting patient safety, and ensuring Burke continues to provide exceptional care to the communities we serve.

Burke is an Equal Opportunity Employer and does not discriminate based on race, color, gender, sexual orientation, national origin, religion, age, or disability unless such characteristics are bona fide occupational requirements.

Applicants must provide proof of identity and employment authorization as part of the hiring process. All final candidates are subject to background and driving record checks as part of Burke's pre‑employment screening process.