Part-Time Retail Sales Associate

Worksite Location

1320 N University Dr, Nacogdoches, TX, 75961

9AM - 5PM | Saturdays Required

Requires driving to support Patient Home Delivery.

• Model best‑in‑class service that consistently exceeds customer expectations and builds long‑term rapport.
• Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.
• Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records.
• Accurately receive, prepare, and complete patient orders and sales utilizing point‑of‑sale (POS).
• Maintain accurate records of all activities, including customer records, in accordance with state, local, and federal regulations.
• Maintain privacy and confidentiality of sensitive patient information in alignment with HIPAA compliance.
• Appropriately escalate customer conflict or complaint, inspiring long‑term patient relationships and loyalty to our brands.
• Maintain the cleanliness of the store on a daily basis.

• Age 21 or over
• High School Diploma or equivalent
• Valid Government‑Issued Photo
• Must be flexible regarding work schedule, including evenings, weekends, and holidays
• 1 year in retail or a related industry where customer service is critical
• Constantly operating a computer and other office machinery
• Strong attention to detail and ability to multitask and manage time effectively
• Excellent communication and organizational skills
• Ability to manage difficult situations and resolve them in a timely and professional manner
• Proficient in Microsoft Office Suite

• Experience in the cannabis industry and familiarity with Dutchie.

• Must be able to remain in a stationary position for prolonged periods during the shift.
• Ability to assist with lifting stock and materials.
• Occasionally needs to position self to retrieve product or material in the store throughout the shift.

• Are self‑motivated; micro‑managing is not desirable.
• Take initiative and do the work; strategy is important, but execution matters.
• Can work fast and be flexible; the industry is always evolving.
• Play nicely with others; collaboration is key.
• Think creatively; unconventional solutions often succeed.

• Employee discount
• Consistent, reliable benefits: full medical, vision, dental; 401(k) with possible company match; access to wellness programs.
• Balance and flexibility: paid time off, paid parental leave, flexible work arrangements.
• Tuition reimbursement programs.
• Pet insurance.
• Opportunity to make a difference: employee relief fund, community volunteerism through the Parallel Cares program.

We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.