Customer Service representative

Customer Service - Part Time

Access Behavioral Health Services | Caldwell,

Join our dedicated team at Access Behavioral Health Services, where we are committed to providing exceptional care and support to our clients. As a Customer Service representative, you will play a vital role in facilitating communication and ensuring a welcoming environment for individuals seeking mental health services. This part‑time position offers the chance to make a meaningful impact in the lives of others while working in a supportive and fulfilling atmosphere.

• Client Interaction: Provide friendly and professional assistance to clients and their families, addressing inquiries and concerns.
• Appointment Coordination: Schedule and confirm client appointments, ensuring efficient use of resources.
• Administrative Support: Maintain accurate records and documentation, assisting with data entry and filing.
• Team
  
  Collaboration:
  
  Work closely with the healthcare team to ensure seamless service delivery and effective communication.

• Previous experience in customer service or a related field is preferred.
• Strong communication and interpersonal skills.
• Ability to handle sensitive information with discretion.
• Comfortable using basic computer software and office equipment.
• Availability for part‑time hours, including possible evenings and weekends.

This is a part‑time position with flexible hours, including potential evening and weekend shifts.

• Be part of a compassionate team dedicated to improving mental health services.
• Opportunities for professional development and growth within the organization.
• Enjoy a supportive and collaborative work environment.
• Make a difference in the lives of individuals and families in your community.