Teller - Nampa

Job Details

Job Location:

Nampa Branch - NAMPA,

Position Type:
Full Time

Job Category:
Banking

• An excellent compensation package starting at $16.25 (DOE)
• Bilingual Pay wage differential (additional compensation if fluent in Spanish)
• An 8% Employer Matching dollar-for-dollar 401(k) program after Year One
• Health, dental and vision insurance – Pioneer pays a minimum of 80% of the premiums for team members and dependents
• 12 paid holidays, including the day after Thanksgiving for Team Member Appreciation Day
• Accrue up to 16 days of Paid Time Off in Year One, plus Birthday and Work Anniversary Floating Holidays; PTO accrual increases with Pioneer seniority
• Up to $300 in Interest‑free Wardrobe Salary Advance available on Day One
• Up to $2,000 in Interest‑free Technology Salary Advance
• Up to $1,000 Interest‑free Wellness Advance to purchase gym membership, Peloton, or any exercise equipment
• Up to $2,300 in Tuition reimbursement per semester
• Childcare reimbursement up to $100 per child per month
• So much more!

As a progressive financial institution, we are seeking a dynamic and enthusiastic individual to fulfill the role of Teller at our Nampa Branch. Candidates must be eligible for membership at Pioneer to obtain employment.

• Receive and process member financial transactions, including deposits, withdrawals, and loan payments; sell money orders and cashier's checks; transfer amounts from member accounts as directed and within credit union policies.
• Balance daily transactions and ensure that cash recycler inventory is correct at closing.
• Welcome members, provide routine information concerning services, and escort members to the appropriate location in the branch to better assist them.
• Resolve problems within authority; refer problems beyond authority to supervisor with recommendations.
• Continuously search for ways to WOW members or potential members in all interactions.
• Actively practice overcoming member and potential member objections when recommending Pioneer products and services.
• Meet daily, weekly, or monthly goals and be held accountable to those goals.
• Maintain member account information on computer systems by gathering complete and accurate member information and updating records as needed.
• Assure that appropriate records are maintained and required reports are prepared.
• Act as liaison between members and various organizations and departments.
• Help maintain Pioneer’s brand look and feel at all times.
• Maintain a working knowledge of all Pioneer products and services, including member electronic and video channels such as home banking, mobile banking, my Pioneer Personal Assistant, etc.

• Experience:
  
  Minimum six months of similar or related experience.
• Education:
  
  A high school education or GED.
• Interpersonal
  
  Skills:
  
  Significant trust and diplomacy required; extensive personal contact with others; motivating or influencing others; fostering relationships with external entities.
• Other
  
  Skills:
  
  Excellent public relations skills, knowledge of Pioneer services and products, organizational skills to ensure proper recording and dissemination of required information. Efficiency, accuracy, and professionalism in communication are vital.
• Physical Requirements:
  
  Very light physical effort; typical office job; may involve constant standing.
• Work Environment:
  Normal light, heat, air, and space; based at Nampa Branch; may be requested to work at other branch locations within the Treasure Valley on occasion.