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Healthcare Customer Support Specialist
Job in
Nampa, Canyon County, Idaho, 83687, USA
Listed on 2026-08-20
Listing for:
CVS Health
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
CVS Health is seeking a Customer Service Representative to be the face of Aetna/Mercy Care, handling inquiries by phone, web, or mail with empathy and accuracy. The role supports members with prescription insurance questions, coverage details, and mail-order options, ensuring clear communication and service recovery as needed.
The position is full-time, working Monday–Friday 7am–6pm Arizona Time, in a fast-paced call center using MS Office to document interactions.
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